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GS E&C
Hyundai Doosan
UniFa
DeeCorp
Gulf Shipping
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KMBL Logistics
Master Freight
With the support from AFR Solutions, GS E&C has since improved its CS center system with Service Cloud product. Such inefficient work due to CS System dispersion has been solved as AFR built an integrated customer call center system. This also helps GS E&C in automating buttons & shipments, while reducing search times and enhancing work performance in one single platform.
It was a total catch with AFR Solutions with their experience in implementing Salesforce's Sales Cloud/Service Cloud products! This project helped us migrating data at ease while expanding our functional area even further to manage our metadata.
With the intention to implement inventory management system for childcare devices, we chose AFR Solutions as our partner to create a centralized system. By using Salesforce's Service Cloud platform, our warehouse staff can now coordinate easily with operator to meet the demands of our customers.
As AFR Solutions' LogisForce possesses several modules, our company decided to work with AFR to implement a cleaning robot rental management system. By using their LogisForce CRM, LogisForce TRS, LogisForce WMS and LogisForce IVM module, we are able to create a smooth flow in managing customers and our warehouse/inventory source at the same time to meet their robot renting needs.
Comparing to previous prolonged manual process, the new transformed digital system by AFR Solutions makes a huge difference for Gulf Shipping. We can now process data entry just once and it will be instantly accessible between departments, while all manual paperwork and contacts become simpler with this new system.
In order to resolve inconsistency and avoid wrong sending to customers, our company enlisted AFR Solutions as our service provider to upgrade our process for forwarding management system. With their extensive Salesforce knowledge, PROS Logistics can now track all relating documents with only one data entry. This project also utilizes automation to further standardize our work process.
Using AFR Solutions' products and modules made a huge difference for our company. We no longer have to stress over previous manual process with several mistakes and miscommunication, instead it's now much more convenient as customers only need to reach out to our Sales team. The data/information will be then processed across all relating departments to meet our customers' demand.
Having worked with AFR Solutions since 2020, Master Freight was able to enhance our process for forwarding management system to a new level. With their LogisForce SCM module, we can input and manage data more efficient comparing to previous manual process done by Excel and other document softwares. Not only does this save us time, but we also manage to track return date to avoid any missing case, as well as being able to run all different types of report to our expectation.
Need to know if AFR Solutions can fit your budget and needs? Contact us now for an in-depth consultation based on the growth stage of your business, the size of your team, and more.